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TERMS AND CONDITIONS of Sale

of Parsi s.r.o.
with registered office at Rohliny 39, 511 01 Mírová pod Kozákovem, Czech Republic, Company ID: 25448391, VAT ID: CZ25448391, registered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, Insert 20651, for the sale of goods through the online store located at www.parsi.design. (hereinafter referred to as the "Seller")

1. General Provisions

1.1. These Terms and Conditions ("Terms") govern the rights and obligations of the Seller and any natural person (consumer) or legal entity (customer, business buyer) who concludes a purchase contract with the Seller through the Seller's online store available at www.parsi.design ("E-shop").

1.2. By placing an order through the E-shop, the Buyer confirms that they have read and accepted these Terms.

1.3. The Terms are prepared in accordance with EU consumer protection legislation, in particular:

  • Directive 2011/83/EU on consumer rights,

  • Directive (EU) 2019/771 on certain aspects concerning contracts for the sale of goods,

  • Directive (EU) 2000/31/EC on electronic commerce.

1.4. Nothing in these Terms limits the mandatory consumer rights granted by applicable law in the Buyer's country of residence within the European Union.

2. Conclusion of Contract

2.1. All presentation of goods on the E-shop website is for information only and does not constitute a legally binding offer.

2.2. The Buyer places an order by filling out the online order form. The order becomes binding once it is submitted and confirmed by the Seller via email.

2.3. The contract is concluded in English. The Seller archives the contract for at least 5 years and does not make it accessible to third parties.

2.4. The Buyer is obliged to provide true and accurate details when ordering. Any costs arising from incorrect data shall be borne by the Buyer.

2.5. The Buyer is entitled to cancel or amend the order before it is confirmed by the Seller.

3. Price and Payment Terms

3.1. Product prices are listed on the E-shop in the currency selected by the Buyer. Prices include VAT where applicable under EU law.

3.2. The Seller reserves the right to change prices. The applicable price is the one displayed at the time of the order.

3.3. Accepted payment methods:

  • Credit/debit card,

  • Bank transfer,

  • Other methods as displayed on the E-shop at checkout.

3.4. In the case of international purchases outside the EU, import duties, customs charges, or local taxes may apply. These costs are borne by the Buyer.

4. Delivery and Shipping

4.1. The Seller ships goods worldwide unless stated otherwise on the E-shop.

4.2. Shipping methods and estimated delivery times are listed at checkout.

4.3. Delivery costs depend on the shipping method, destination, and total order value. The final delivery cost is displayed before order confirmation.

4.4. The risk of loss of or damage to goods passes to the Buyer at the moment of delivery.

5. Withdrawal from Contract (Right of Withdrawal)

5.1. Buyers who are consumers within the meaning of EU law have the right to withdraw from the contract within 14 days without giving any reason.

5.2. The withdrawal period expires 14 days after the day on which the Buyer or a third party designated by the Buyer takes physical possession of the goods.

5.3. To exercise the right of withdrawal, the Buyer must notify the Seller by email to [insert email address] within the withdrawal period.

5.4. The Buyer must return the goods to the Seller within 14 days from the notification. The Buyer bears the direct cost of returning the goods.

5.5. Refunds will be processed using the same payment method originally used by the Buyer, unless agreed otherwise.

5.6. The right of withdrawal does not apply to:

  • Goods made to the Buyer's specifications or clearly personalized,

  • Goods which are not suitable for return for health or hygiene reasons once unsealed,

  • Digital content delivered online once performance has begun with the Buyer's consent.

6. Warranty and Liability for Defects

6.1. The Seller is liable for defects that occur within two years from delivery in accordance with EU law.

6.2. If the delivered goods are defective, the Buyer has the right to:

  • request repair or replacement free of charge,

  • request a reasonable discount, or

  • withdraw from the contract in case of a substantial defect.

6.3. The Buyer must notify the Seller of the defect without undue delay after discovering it, preferably by email to [insert contact email].

6.4. The Seller is not liable for defects caused by improper use, handling, or storage of the goods.

7. Personal Data Protection

7.1. The Seller processes personal data of Buyers in compliance with Regulation (EU) 2016/679 (GDPR).

7.2. The personal data of Buyers is used exclusively for fulfilling the purchase contract and for legitimate business purposes (order processing, shipping, accounting).

7.3. Detailed information on data processing is available in the Seller's Privacy Policy published on the E-shop.

8. Final Provisions

8.1. The contractual relationship between the Seller and the Buyer is governed by the laws of the Czech Republic and applicable EU law, without regard to conflict-of-law rules.

8.2. If the Buyer is a consumer residing in the EU, this choice of law does not deprive the Buyer of the protection afforded by mandatory consumer protection provisions of their country of residence.

8.3. Any disputes shall be settled before the competent courts of the Czech Republic. Consumers in the EU may also use the Online Dispute Resolution (ODR) platform provided by the European Commission at: https://ec.europa.eu/consumers/odr.

8.4. If any provision of these Terms is found to be invalid, the remaining provisions shall remain in effect.

8.5. These Terms are effective from 1.7.2025 and remain valid until replaced by a newer version published on the E-shop.